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Case Study

How the app helped to find an appropriate, cost-effective, digital solution that addressed from a driver perspective

Client Background

A largest logistics company in Coppell, Texas. Which provides Domestic and Global logistic solutions handling those parts of the supply chain that carry extraordinary issues including time-definite shipping, project-intensive logistics, reverse logistics, managed delivery, final-mile customization.

Challenge

A user-friendly mobile app for driver communication and to remove the tedious job of drivers to transcribe information from phone calls and maintain paper records, and view their stats.

Solutions

Seanergy built a mobile application for the drivers to view their schedules, routes to be taken, Upcoming trips and the Compliance information, about their loads, destinations, pickups, and drop-offs on their smart device. They can even have detailed info on their performance, upcoming events and Birthdays. A chat icon to express their views to the management or their colleagues. Drivers to get all of the important updates on their phones including driving behavior information. Tracking GPS Data of the driver once the shipment status is updated. This helps them to see where improvements can be made and how they are ranked against their team in terms of safe driving.

Benefits

The user-friendly app benefited drivers who have less computer knowledge or less mobile applications. Vendor drivers can update shipment status and line items. The app works on different platforms and devices. Features list includes

  • Performance report
  • Upcoming Trips
  • Fines & Claims
  • Compliance

Solution Highlights

99%

Improvement in Shipment status accuracy

90%

Improved Driver Performance